Customer Service Clerk

Posted 11 months ago

Definition: Under the general supervision of the Recreation Supervisor, this part-time position provides assistance to patrons who utilize the services and resources of the Riverdale Park District. Working hours may require nights, weekends, and holidays.

Essential Functions:

  • Register patrons for park district programs, activities and special events.
  • Assists in the development and implementation of programs and special events.
  • Provides assistance to meet the needs of park district operations and programs.
  • Maintains bulletin boards with information for the general public at all park district facilities.
  • Performs other related duties as assigned or required.
  • Assists in the collection of fees for programs and facility usage.
  • Provides assistance in accurate dissemination of information as it relates to park district programs, activities and events.
  • Answers telephone and directs calls to proper department within the Riverdale Park District.

Required Knowledge, Skills, Abilities, and Other Characteristics:

  • Ability to communicate with the public and coworkers in an effective, professional, and courteous manner.
  • Ability to explain operating policies and procedures in a professional manner.
  • Ability to operate general office equipment and microcomputers as required to accomplish the work assigned.
  • Ability to maintain moderately complex records.
  • Ability to independently apply and carry out policies and procedures within assigned area of responsibility.
  • Ability to make mathematical computations with accuracy.
  • Ability to follow verbal and written instructions accurately, effectively and efficiently.

Minimum Qualifications:

High School diploma or equivalent and a minimum of (2) two years’ work experience; which shall have involved assisting the public and customer service.

Necessary Special Requirements:

Possession of or ability to obtain a valid driver’s license and must possess and maintain a current CPR certificate.

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